Lara
TECHNICAL SUPPORT/ CUSTOMER SERVICE/ EMAIL SUPPORT/ VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
April 4th, 2025 (3 days ago)
Member Since
March 24th, 2018
Profile Description
Detail-oriented and results-driven professional with experience in customer service, technical support, virtual assistance, and team leadership. Skilled in handling customer inquiries, troubleshooting VoIP-related issues, managing remote teams, and training digital artists. Passionate about efficiency, problem-solving, and delivering high-quality work in a remote setting.
**Key Skills & Expertise:**
-Customer Support &
-Technical Support & Troubleshooting (VoIP Systems,
-Virtual Assistance & Remote Team Management
-Digital Art Training & Quality Control
-Workflow Optimization & Productivity Improvement
-Strong Communication & Problem-Solving Skills
Tools:
-Slack
-Helpdesk
-Freshdesk
-Trello
-Google Workspace
-Microsoft Office
-Canva
-Teleconsole
-AnyDesk
Let’s connect and discuss how I can be a valuable asset to your team!
Top Skills
Project Management » Trello
Experience: Less than 6 months
I have been using trello eversince I started being a virtual assistant. It is our main tool when submitting orders and communicating with the team
Customer Support » Email Support
Experience: 6 months - 1 year
I have experience in Email Support at Telebroad, assisting customers via email and using remote access to troubleshoot VoIP issues and system configurations.
Customer Support » Technical Support
Experience: 6 months - 1 year
I have experience as a Technical Support specialist in a VoIP company, providing assistance with troubleshooting, network configurations, call quality issues, and system setup. My role involved working with customers to resolve technical issues, ensuring seamless communication, and maintaining VoIP infrastructure.
Other Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
I have experience in Customer Service at UPS, assisting customers with inquiries, tracking shipments, resolving delivery issues, and ensuring a smooth shipping experience.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Ormoc City, Leyte
- Tests Taken
- IQ
- Score: 113
- Government ID
- Sign Up with Pro Account to View
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