I am a seasoned Virtual Assistant with extensive experience in e-commerce, data entry, order processing, and customer service. Proficient in tools like OA Genius Sage, EcomSolution, Dropshipbeast, and more, I have successfully managed various tasks for multiple online stores, ensuring smooth operations.
Adept in handling order fulfilment for platforms like Amazon, eBay, and Walmart, my meticulous approach ensures all tasks, be it returns, refunds, or customer interactions, are managed with efficiency and dedication. My expertise also extends to product research, tracking tools, and product listing with a keen eye for detail.
With a solid foundation in business administration (having graduated with honours from a reputed university) and an extensive work history ranging from office clerk roles to assisting operations management, I possess a comprehensive understanding of the e-commerce landscape's intricate dynamics.
Outside of my professional sphere, I am a dedicated single parent and hold strong values in my faith. With a broad skill set and unwavering commitment to excellence, I am a valuable asset to any team seeking growth and operational effectiveness.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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