Customer Service Expert|Vistual Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 5th, 2025 (yesterday)

Member Since

February 26th, 2018

Profile Description

A dedicated, reliable, and results-driven professional with a proven ability to work independently and deliver exceptional results. I thrive in fast-paced environments and am always eager to learn and grow. With a year of remote experience as a Virtual Assistant and seven years in the corporate world, I bring a diverse skill set in customer service, administration, and problem-solving. I have a strong track record of resolving customer concerns, ensuring satisfaction, and enhancing overall service delivery.

In addition to my professional experience, I am a former small business owner, where I managed day-to-day operations, social media engagement, and marketing strategies to drive growth and build lasting customer relationships. This entrepreneurial background has honed my skills in content creation, digital marketing, and customer engagement.

I am a compassionate individual with a genuine commitment to excellence, and I am confident that my blend of customer service expertise, administrative experience, and social media management will make me a valuable asset to any team. I am proficient in a wide range of tools and technologies, and I pride myself on my adaptability and strong work ethic.

Core Skills & Qualifications:

Customer Service Excellence: Skilled in addressing customer concerns, offering solutions, and ensuring positive experiences that foster loyalty and satisfaction.

Administrative & Organizational Expertise: Experienced in handling scheduling, follow-ups, and various administrative tasks with attention to detail and efficiency.

Social Media & Digital Marketing: Proficient in managing social media platforms (Facebook, Instagram), creating engaging content, and driving customer interaction and brand awareness.

Technical Proficiency: Well-versed in a variety of tools, including Shopify, Gorgias, Canva, Microsoft Office Suite (Word, Excel, PowerPoint), Google Drive, Google Calendar, Microsoft Teams, Slack, Zoom, and Skype.

Effective Communication Skills: Excellent written and verbal communication, with the ability to engage with customers and stakeholders professionally and clearly.

Adaptability & Learning: Quick to pick up new software and technologies, with a strong ability to adapt to evolving business needs.

Reliable & Efficient: Known for working well under pressure while consistently producing high-quality work and meeting deadlines.