Marinelle
Social Media Customer Solutions Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
March 18th, 2025 (4 days ago)
Member Since
February 26th, 2018
Profile Description
Knowledgeable customer service professional with 5 years of experience specializing in handling queries, disputes, and complaints with a focus on timely resolution and customer satisfaction
Top Skills
Customer Support
Experience: 1 - 2 years
Customer Associate | Concentrix 2014 - 2015 • Managed incoming calls from B2B clients through first contact resolution. • Delivered exceptional customer service in accordance with service level agreements and performance metrics (KPI’s) • Utilized efficient documentation systems and critical thinking to identify solutions for organized information.
Professional Services » Medical Services » Medical Billing
Experience: 2 - 5 years
Medicall Biller at Equinox Billing LLC 2021-2024 • Handled financial discrepancies; arranged payment plans and timelines for payments. • Ensured timely filing of appropriate reimbursements, and professional medical claims. • Maintained practice management system by entering accurate data, verifying and updating insurance, and claims
Professional Services » Medical Services » Revenue Cycle Management
Experience: 2 - 5 years
Other Skills
Accounting » Financial Accounting » Financial Analysis
Experience: 1 - 2 years
Financial Specialist I| at J.P. Morgan Chase Bank, N.A. 2016 — 2017 • Processed provisional credits, and addressed chargeback disputes accurately and in a timely manner. • Adhered to VISA/MASTERCARD operating guidelines, federal regulations, and financial industry policies in handling chargebacks. • Resolved high-value and time-sensitive cases through inter-departmental escalations.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 35%
- Influence: 18%
- Steadiness: 35%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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