Data Encoder can type as fast as 70-80 wpm Please see video below:
Data Analyst can prepare reports for the customer in a timely manner
Resolution Specialist (Quality Analyst)
Experiences:
Arvato Bertelsmann (March 8, 2013 – Present)
• BPO Specialist – Setting up Contract for the customer to see their Paid/consumed hours in their system
• First learned program is Premier Submissions which caters selected countries in Middle East and Africa
• Promoted to process PASS Submissions which also caters selected countries in Europe
• Have been selected to become a Global Processor which setting up contracts World Wide.
• First employee to know in our batch on how to process all Program Types
• Selected to become POC of the team if the Team Manager is on leave.
• Being asked for help if there’s a problem in the reporting of our Team Manager (Excel)
• Been selected to be part of Audit Internship, started April 2014 second week, Contract Quality Assurance, checking the accuracy of entered data in data base by processors before proceeding on billing the contract.
• Promoted after Internship as Internal Auditor – started June 2014, Ensures that all data entered is
• Change of role April 2015 from Internal Quality Auditor to Resolution Specialist, ensuring that all invoicing details entered in database is accurate.
• Being asked to be in-charge with Projects inside the company. (Processing, Preparing reports (EOD), Validation if all processed items are correct) to be submitted and be reported to our Managers (RPDMs)
• Selected to be part of Project Lynx and took over to handle its reporting and checks of its accuracy.
Achievements in Arvato Bertelsmann :
1. Had a keen knowledge to know the whole process in a year
2. Been a processor of the month for two consecutive months to prove that my knowledge fits to high tasks
3. Promoted and become part of Quality team as a Resolution Specialist after a year.
PROJECT:
LAND TITLING COMPUTERIZATION PROJECT
LAND REGISTRATION SYSTEMS, INC (April 2008 – March 2013)
Achievements in Land Titling Computerization Project: It’s been a huge experience working on this company, Have learned so many usable things/knowledge that is applicable to any critical self decision if the work is well done. Been strategic learned how to manage submission of reports for being an MIS Staff for
Jolly Management Solutions Inc.
Reports Monitoring (Dec 2010 – April 2011) / MIS Staff (April, 2011 – March 2013)
• Directly works with technical staff and contributes in the analysis of business needs, work directly with the managers/CEO/President/VP and discuss the report information on the projects of the company;
• Been Part of Conversion on Demand Team (Monitoring Transactions to Process) (Monitoring Daily Output of Encoders);
• Contributed in the development of new designs and formats intended for the reports to be generated for the Management and executives of the project;
• Handled the generation of the reports of the Central Office Operations;
And the Analysis / Templates of the reports of the Central Office Operations.
• Ensures that accurate data are entered in the reports to be disseminated to the management and validates the same;
• Responsible in the preparation of the Conversion on Demand reports of the sites;
• Creates, stores, and retrieves data to produce a variety of reports; maintains existing databases used to store and retrieve data used for program operations;
• Verifying Transaction of Chattel Mortgage if its Vehicle or Non-Vehicle to Prepare the Count and Fees Report of this Transaction;
• In charge in preparation of Collection Report of the Company, Pivoting Raw Data files of Fees from Database to a Report Template as requested;
• Once been in charge in validating Remittances of RDs if it’s accurate;
• Verifying Transactions Incident Descriptions in RCA;
• Google Doc’s Transaction Count moderator
(From Database Information of Transaction Counts to Google Doc’s);
• Data Analysis (of what Project Reports has been Requested);
• Performs other related tasks as assigned.
• Multi-Tasking.
1 Document Corp. / Innowin Info Solution / Vakrangee E Solution
Feb 18, 2009 – Dec 05, 2011
(Land Titling Computerization Project)
• Transactions Monitoring (Monitor Pending Transactions of Request for System Update in about 80 Registry of Deeds Sites)
• Data Encoder (Encoding Information of Image to Database)
Pinoy Data Capture (Makati City)
Data Encoder (Nov 2008 – Jan 2009)
• Encoding Files From different types of Projects.
• QA (Analysis of data before sending to Database.
C.E. Computer Trading (Makati City)
Telemarketer (Jul 2007 – Dec 2007)
• In charge of Telemarketing Ink and toner computer printer items.
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