Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
December 4th, 2024 (today)
Member Since
January 2nd, 2018
Profile Description
Knowledgeable on the following:
• Call handling (Inbound and Outbound)
•
• Call Quality Monitoring
• B2B Cold Calling / Telemarketing / Sales
• Appointment Setting
• Data Entry / Chat Support
• Client Management
• Customer Service (via
• Debt Collection
• Skip Tracing
• MS office Tools
• G Suite
•
•
•Canva, Adobe Lightroom, CapCut
Dedicated professional with a strong background in client management, project coordination, and quality assurance. Proficient in maintaining client relationships, facilitating feedback, and ensuring project timelines, with hands-on experience in training and customer service across diverse industries. Proficiency in communication, conflict resolution, and multitasking, with a strong commitment to achieving goals and delivering exceptional service
Top Skills
Customer Support
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Maintained clear and effective communication with clients via email. knowledgeable in creating labels, templates , organizing incoming emails .
Customer Support » Customer Service
Experience: 5 - 10 years
Remote and on-site (BPO) . Proficient in handling issues, finding solutions, and resolving conflicts to maintain a positive relationship with clients
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Experienced Call Quality Analyst and Substitute Trainor.
Office and Administration » Data Collection » Skip Tracing
Experience: 6 months - 1 year
I worked in a BPO. My first account was at the Back Office where we are looking for good numbers of our clients where we can possibly reach them. Tools : Yellow Pages , contracts & Documents , Google
Marketing » Telemarketing
Experience: Less than 6 months
Still a lot to learn but I am flexible and quick to adapt. Experienced in Inbound and outbound sales / B2B Cold calling
Marketing » Social Media Management
Experience: 6 months - 1 year
Experienced in Managing FB Page, Knowledgeable in creating TikTok videos for promotional purposes ) . Creating captions & hashtags.
Design » Graphic Design
Experience: 6 months - 1 year
Tools: Canva , Adobe Lightroom , CapCut (video editing) Output: Marketing video / reel (FB PAGE) , Invitations , Posters , Etc I love editing and creating something out of raw images/ footage. I am still learning and I am very excited to be better and be able to contribute my skills to a workplace where I can utilize them.
Video Editing
Experience: 6 months - 1 year
My hobby and passion. Still learning but I enjoy creating videos for family occassion
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Manila
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 40
- Influence: 9
- Steadiness: 16
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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