Admin VA, Email, SMS, & CRM, Data Entry, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

College degree

Last Active

October 22nd, 2024 (19 days ago)

Member Since

December 11th, 2017

Profile Description

I worked in the BPO industry as a customer service representative (both inbound and outbound calls) for almost ten years. Then, I started working from home since 2018 as an admin virtual assistant providing services such as CRM management, admin support, email management and marketing, lead generation, transcription, social media management, telemarketer/appointment setter, data entry, and etc... I'm knowledgeable about MS Office tools, Google Suite tools, word & spreadsheets, etc.. I'm familiar and have used the following CRMs and/or tools: Salesforce, Hubspot, ActiveCampaign, ClickUp, Quickmail, LeadSherpa, Podio, RingCentral, Milanote, Shadow PC, LinkedIn, Slack, Telegram, Trello, Time Doctor, Voxer, WhatsApp, etc..

Personality & Skills: 
Communication: fluent in both WRITTEN and SPOKEN English
Time management: great time management skills
Organization: prioritizes according to urgency and work efficiently under pressureEmail management: managing emails and respond on time 
CRM management: managing CRMs and make sure all information is updated and correct 
Self-accountable and responsible: always take responsibility of my actions  
Analytical skills and Detail Oriented: have keen eyes for details and make rational decisions 
Work with integrity: always do the right thing even if no one is watching
Learning attitude: coachable, flexible, good at following instructions, quick learner and always open to continual learning setup
Telemarketing/Appointment Setter: good customer service skills backed with a professional and friendly phone manner
Data Entry: transferring data into computer files or database systems accurately making sure format and figures are correct
Reliability: always responsive, consistently meet deadlines, and follow through on commitments, can work independently with less to no supervision
Team player: respect and work well with teaUpgrade to see actual infombers and can collaborate for team success