Ma.

Customer Service Expert (Email, Chat & Phone Support)

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Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Bachelors degree

Last Active

February 15th, 2025 (2 days ago)

Member Since

November 28th, 2017

Profile Description

Overwhelmed by customer inquiries and administrative tasks and ready to delegate? Count me in and let me help!
- Championing on Exceptional Customer Care for Unrivaled Satisfaction and Loyalty
- Delivering Unparalleled Value Through Specialized Knowledge
- Say Farewell to Stress and Embrace More Time to Grow Your Business

Over 16 years of Customer Service and Administrative Support
Exhibited strong capabilities in providing outstanding customer support through various channels, such as phone, chat, and email. Proven track record of efficiently resolving issues and improving customer satisfaction. Adept at supporting clients with a variety of administrative tasks, facilitating seamless operations and ensuring effective communication.

What I can do for you:
- Administrative Support
- Customer Service Support (Email, Chat and Phone)
- Document Management and Confidentiality

Here are the tools I have experienced to use:
- Slack
- Jira
- Intercom
- Zendesk
- Stripe
- Atlassian Confluence
- Google Tools
- Microsoft Tools
- Social Media Platforms (Facebook, Youtube, LinkedIn, Instagram, Tiktok)

If you're ready to lighten your load and enhance productivity, let’s discuss how I can assist you. Together, we can create a more efficient and enjoyable work environment geared towards SUCCESS.

Let's connect and make it happen!

I'll be waiting,
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