Experienced professional adept at managing diverse roles, demonstrating adaptability across various domains. With over four years in virtual/executive assistance, four years in customer service, and nearly two years in research, I showcase my commitment to continuous growth.
Began as a customer service representative in telecommunications, excelling in pre/post-purchase support for retention. Transitioned to hospitality as a front desk receptionist, honing skills in guest services, complaint resolution, and sales tracking.
Adapted seamlessly to remote work during the pandemic. Specialized in real estate as a virtual assistant, focusing on lead generation, skip tracing, and transaction coordinator tasks. Excelled in research, revenue tracking, and administrative tasks as an executive and virtual assistant.
Contributed to a casino travel agency, handling onboarding, bookings, and top-tier customer support. Enhanced data-gathering skills and social media analysis as a research scraping agent.
Technologically proficient, I navigate MS Office, Google Suite, CRMs, and specialized software.
Driven by a commitment to excellence and a passion for new challenges, I'm eager to contribute to your organization's success. Let's embark on this journey together!
Outside of work, I find joy in hiking, immersing myself in nature's beauty, and challenging myself physically. I also enjoy getting lost in captivating books, as well as indulging in the immersive storytelling of movies and Japanese anime.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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