Elevate Your Brand with Exceptional Customer Service!
Hello there! I'm excited to help take your brand to new heights through top-notch customer service!
Over 8 years in Customer Service2 years as a Customer Service Trainer. Certified Gorgias Admin | Shopify Expert? Your go-to Customer Service PRO
Let's boost your brand together. Here's how I can assist:
From store and support channel integration to FAQs, rules configuration, and automation – I've got it cove
Crafting timely
Building lasting customer relationships through efficient returns and refund management.
Moderating and addressing customer comments on social media to humanize your brand.
Boosting customer loyalty by actively addressing feedback and reviews.
Handling disputes with finesse for a smooth resolution.Creating macros/email templates for fast, consistent, and accurate responses.
Proficient in platforms like:? Shopify? Gorgias? Ring Central? Zendesk? Freshdesk? Freshchat? Zillow? Boomtown? Canva? Videobolt? Google Sheet? Excel? Homelight? Ahref? Google Sheets? Slack? Copywriting? Zoiper? When I work? Vault? Slack? Trello?
Let's connect! Drop me a message, and together, we'll elevate your customer service.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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