I can call upon a collective experience of over 8 years giving me a solid and extensive knowledge on call center management for US, Canada and Australian account. I have
a good experience in sales, appointment setting/ lead generation , cold calling, customer service, up selling, order processing and
telemarketing. I believe that my years of experience
both for B2C and B2b will be a great benefit
to every company. My proven ability and expertise to deliver projects on time and complete in every detail has earned me a reputation as quality award winning agent. I was awarded as the top agent who brings the most highest revenue and was a consistent top notch agent for my entire stay.
I received multiple commendations for customer satisfaction and rated as a 5 star agent.
I am a self-motivated call center professional with solid inbound and outbound experience in high volume call center environment. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas.
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