With a solid decade in the Business Process Outsourcing sector, I bring a wealth of experience and skills. I've excelled in leadership roles, training programs, and administrative tasks.My reputation is built on reliability, integrity, and effective communication. I'm excited about the opportunity to add value to your team and to foster a lasting partnership for mutual success.
Experience: 10+ years
Helping consumers who buy products or use services with any questions or problems they have. It involves listening to their concerns and finding solutions to make them happy.
Experience: 1 - 2 years
When customers send emails with their questions or issues, and support teams respond to help them. It's like having a conversation over email to solve problems and provide assistance.
Experience: 2 - 5 years
Calendar Management involves keeping track of appointments, meetings, and events in a schedule to help people stay organized and manage their time effectively.
Experience: 5 - 10 years
When customers call us to get help with their questions or problems. They talk to us and I listens to their concerns and provides assistance over the phone.
Experience: 1 - 2 years
I look after my own social media page or account. Keeping an eye on what people are saying, respond to their comments or messages, and make sure everything stays friendly and appropriate.
Experience: 1 - 2 years
Part of my job before involved improving course designs before putting them on our learning platform. This means making sure the courses look good, are easy to understand, and will help people learn better.
Experience: 2 - 5 years
Putting information into a computer or database. This could be typing in names, numbers, or other details from documents or forms.
Experience: 1 - 2 years
In Marketing using CRM like Salesforce, when a customer calls, we use the CRM system to look up their order information. This helps us verify their sales transaction and provide better assistance during their call.
Experience: 1 - 2 years
Lead Generation for IT whitepapers involves reaching out to IT Managers and other decision-makers over the phone to see if they're interested in receiving informational documents about IT topics. This helps generate potential sales leads by identifying individuals who may benefit from the content of the whitepapers.
Experience: 2 - 5 years
Being in charge and guiding a team or group of people. It involves making decisions, setting goals, and helping others do their best work.
Experience: 1 - 2 years
Market Research via phone call for real estate involves gathering current data about properties in a specific area. This data helps real estate professionals understand things like property prices, trends in the housing market, and what types of properties are in demand.
Experience: 1 - 2 years
It involves teaching and guiding individuals or groups so they can become better at their jobs or in other areas of their lives.
Experience: 2 - 5 years
Loan Processing, we are contacting banks and employers of loan applicants to verify their eligibility for a loan. This includes making phone calls to gather necessary information and ensure that applicants meet the requirements set by the lender.
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