Shopify Admin, Virtual AssisUpgrade to see actual infot, Email support, Copywriter

Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelors degree

Last Active

March 24th, 2025 (6 days ago)

Member Since

November 2nd, 2017

Profile Description

Email: Upgrade to see actual info
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PROFESSIONAL SUMMARY
With over 5 years of extensive experience in administrative support for e-commerce stores on Shopify, Amazon, and eBay, I am confident in my ability to deliver exceptional service. My background as a customer support representative has honed my superb written and verbal English communication skills. I excel in building positive relationships to gain valuable customer insights.
KEY QUALIFICATIONS
E-commerce Support: Proficient in Shopify order export, fulfillment, product listing, research, and customer support.Customer Service: Extensive experience handling inquiries through Email and chat regarding accounts, orders, billing, shipping, promotion, and supplier concerns.Technical Proficiency: Skilled in Amazon PPC, Facebook ads, social media management, and image/video editing (Photoshop, Canva, Photopea, Movie Maker).Reliability: Equipped with a stable 40mbps+ fiber internet connection, two laptops, and a desktop backup. My location has had no power outages for years, ensuring consistent availability and attendance.Adaptability: Willing to work extended hours if required and maintain a strong work ethic.Creative Services: Expertise in creating landing pages, copywriting for product descriptions, and translating content for targeted audiences.
SKILLS AND PROGRAMS
Daily order export (Shopify), Organizing spreadsheets, sales data, and other records.E-mail/Chat support: Gorgias, Freshdesk, Zendesk, Gmail, and others.Copywriting: Excel, Word, website content, product descriptions, landing pages, blogs, and posts to generate organic Upgrade to see actual infooto editing: Photoshop CS, Canva, Upgrade to see actual info editing for Facebook ads and blog posts: CapCut, Adobe Premiere, Movie Maker.Social media moderation, posting, comment, and message response logistics tracking, fulfillment, shipping audit, and delivery updates to customersProcessing replacements, refunds, returns, discounts, and other disputes
I am eager to bring my skills and dedication to your team. I look forward to putting my years of acquired knowledge to good use and ensuring the company's welfare to the best of my capabilities. Feel free to check out my RESUME if I could be a good candidate for your qualification. Please contact me to discuss how I can contribute to the success of your company.
TOOLS & APPLICATIONS PROFICIENCY
Microsoft Office Suite: Word, Excel, PowerPointGoogle Workspace: Docs, Sheets, DriveeCommerce Platforms: Shopify, Order io, Amazon, eBay, WooCommerceCopywriting & Content Management: Gem Pages, Funnelish, WordPress, Square spaceTranslation Tools: Deepl, Google TranslatePhoto & Video Editing: Photoshop (PS), Canva, Photopea, Movie MakerCommunication & Collaboration: Skype, Zoom, Slack, Microsoft TeamsProject Management: Trello, Asana, Upgrade to see actual infoCustomer Service: Gorgias, Zendesk, Freshdesk, LiveChat, ReAmazeSocial Media Management: Hootsuite, Buffer, Fb ads manager, Page, and group moderationE-mail Marketing: Mailchimp, Klavio, ConsUpgrade to see actual infot ContactPayment Processing & Disputes: PayPal, StripeAnalytics & Reporting: Google Analytics, Excel for Data Analysis
Gorgias Certificate:Upgrade to see actual info
Zendesk Certificate:Upgrade to see actual info
Portfolio: Upgrade to see actual info
Portfolio video link to our 7-figure Shopify store that I've worked on:Upgrade to see actual info
RESUME: Upgrade to see actual info