Richelle
Amazon Listing Optimization Specialist / Customer Service VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.82/hour ($1,200.00/month)
Bachelors degree
Last Active
March 22nd, 2025 (yesterday)
Member Since
November 2nd, 2017
Profile Description
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies.
In my role as a Game Master-Moderator at Ubisoft, I facilitated a positive and fair online gaming experience, enforced rules, resolved disputes, and supported customer service. I also managed game scenarios and tested game elements.
As a Front Desk Officer at Svenson, I greeted visitors, managed appointments, handled client inquiries, and maintained confidential client records. Additionally, I prepared sales reports to track revenue, ensuring business targets were met while providing exceptional customer service.
In all roles, my responsibilities centered around providing timely support, resolving issues, maintaining accurate records, and delivering excellent service to clients and customers.
Top Skills
Customer Support
Experience: 5 - 10 years
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies.
Customer Support » Email Support
Experience: 5 - 10 years
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies. My responsibilities centered around providing timely support, resolving issues, maintaining accurate records, and delivering excellent service to clients and customers.
Customer Support » Phone Support » English Speaking
Experience: 10+ years
I have extensive experience in Customer Service and Technical Support across various industries for 12 years. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies.
Other Skills
Customer Support » Phone Support
Experience: 5 - 10 years
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies. My responsibilities centered around providing timely support, resolving issues, maintaining accurate records, and delivering excellent service to clients and customers.
Office and Administration » Transcription
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 10+ years
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies. My responsibilities centered around providing timely support, resolving issues, maintaining accurate records, and delivering excellent service to clients and customers. ????
Office and Administration » Email Management
Experience: 10+ years
I have extensive experience in customer service and technical support across various industries. I worked as a Technical Support Representative for Pitney Bowes, assisting customers with mailing equipment and technologies, and with Verizon, providing technical support for internet services. I also served as a Customer Service Support for Medical Insurance Claims, helping members and providers with claims processing, eligibility verification, and resolving discrepancies. My responsibilities centered around providing timely support, resolving issues, maintaining accurate records, and delivering excellent service to clients and customers. ????
Office and Administration » Translation
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lipa City, Batangas
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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