VIRTUAL ASSISTANT | IT SPECIALIST

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 1st, 2024 (2 days ago)

Member Since

October 25th, 2017

Profile Description

Experienced IT Professional | IT Onboarding Specialist | IT Service Desk SpecialistOverview:
An accomplished IT professional with over 14 years of expertise in IT troubleshooting, maintenance, and system administration. Specializes in onboarding and technical support for diverse clients, ensuring seamless technology integration and adherence to best practices.My background includes roles such as IT Onboarding Specialist, IT Service Desk Specialist, and IT Infrastructure Section Head, delivering excellence in system operations, iUpgrade to see actual info management, and client satisfaction. I hold certifications in ITIL and possess hands-on experience with platforms like ServiceNow, BMC Remedy, and Active Directory.Skills:a. Technical Support & Troubleshootingb. IT Onboarding & Offboardingc. IUpgrade to see actual info & Problem Managementd. Project & Team Managemente. ServiceNow, BMC Remedyf. Microsoft Office & O365 AdministrationKey Achievements:a. Implemented efficient IT onboarding processes for Remote Professionals.b. Recognized for resolving complex IT issues and ensuring high SLA compliance.c. Spearheaded IT infrastructure relocation with zero Upgrade to see actual infocation & Certifications:a. Bachelor of Science in Electrical Engineering, University of Santo Tomasb. ITIL Foundation Certificate in IT Service Management
Availability:
Available for full-time or part-time remote opportunities. Let's collaborate to streamline your IT operations and enhance system reliability.