Enthusiastic Administrative Assistant with a strong background in customer service. During my time as an administrative assistant, I provided support to office executives helping them with travel arrangement, inbox management, calendar management, file organization, compliance/financial reports drafting and data entry. As a customer service representative with more than 5 years of experience, I have developed strong customer service skills. Be it handling customer complaints or providing solutions to their problems, I am always willing to go the extra mile. I have also managed a team of customer service representatives and helped them transition into production to help customer across all communication platform (phone,
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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