Diana

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $2.76/hour ($485.76/month)

3rd year college undergraduate

Last Active

April 2nd, 2025 (3 days ago)

Member Since

October 21st, 2017

Profile Description

A customer service professional with 4+ years of experience working in a call center supporting international clients. Handled multiline channels, namely: chat, email, phone, and SMS. Has proficiency in the following tools: Zendesk, Hubspot, Trello, Asana, Slack, Zoom, and Canva. Provides general administrative tasks such as data entry, setting up meetings, appointment bookings, file organizing, creating canned responses, and invoice generation.

Top Skills

Experience: 2 - 5 years

A customer support for more than 4 years. Handled inquiries and concerns in a professional and diplomatic manner. Responds promptly, which helped lessen the queue time by 80%.

Experience: 5 - 10 years

I supported multiline channels, namely: chat, email, phone, and SMS.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
34
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
DISC
Dominance: 45
Influence: 20
Steadiness: 15
Compliance: 22
Government ID
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