Customer Service | Virtual Assistant | Social Media

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 11th, 2024 (78 days ago)

Member Since

October 20th, 2017

Profile Description

I am a highly organized and adaptable professional with a passion for delivering top-notch customer support, streamlining e-commerce operations, and driving social media engagement. With 8 years of experience in these roles, I bring a proven track record of enhancing business efficiency and customer satisfaction.
Services I Offer:

1. E-commerce Customer Support:
- Efficiently manage customer inquiries, complaints, and returns.
- Resolve issues promptly to ensure a positive shopping experience.
- Provide product information and assistance with order tracking.
2. Virtual Assistance:
- Email management, appointment scheduling, and calendar upkeep.
- Data entry, research, and document organization.
- Streamline administrative tasks for increased productivity.
3. Social Media Management:
- Craft compelling content and post schedules tailored to your brand.
- Engage with the audience, respond to comments, and foster community.
- Analyze performance metrics to refine social media strategy.

Why Choose Me:
Proactive problem solver with a strong attention to detail.
Excellent communication skills to ensure client and customer satisfaction.
Proficient in e-commerce platforms like Shopify etc.
Experienced in social media platforms, including Facebook, Instagram, and TikTok.
Dedicated to meeting deadlines and exceeding expectations.

Let's collaborate to enhance your e-commerce presence, provide exceptional customer support, and boost your social media engagement. Contact me today to discuss how I can contribute to your success!