Current Employment Status:
Hired Part Time on Sep 23, 2024
Hired Full Time on Oct 2, 2024
I am an experienced Virtual Assistant with a strong background in customer service, website creation, and graphic design. Over the years, I have worked in various roles that demanded attention to detail, technical skills, and a proactive approach to problem-solving. Amazon Virtual Assistant: Managed tasks such as product research, customer service, and order fulfillment, ensuring smooth operations and customer satisfaction. Website Creation: Built WordPress websites, focusing on structure and design. While I didn’t manage sites long-term, I contributed to creating user-friendly, visually appealing platforms. Graphic Design and Content Creation: Produced images for social media posts, designed animated banners, and edited photos for online platforms, contributing to cohesive branding and engagement strategies. Customer Service Certification: Trained in customer service best practices with TalentPop, familiar with CRMs like Zendesk and Gorgias, ensuring proper communication etiquette and issue resolution. E-commerce Experience: Worked on platforms like Shopify and eBay, conducting product research and listing, helping businesses optimize their online presence. I’m tech-savvy, a quick learner, and dedicated to providing high-quality work. With a passion for continuous improvement and long-term employment, I am confident I can bring value to any role I take on.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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