Lara
Freelance VA| Cold Caller | CUSTOMER RELATIONS
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
December 24th, 2024 (yesterday)
Member Since
October 8th, 2017
Profile Description
A Virtual Assistant with three years of experience, specializing in administrative support, calendar management, document filing and client relations. A strong history of planning events and identifying improvement opportunities for administrative functions.
Amazon Virtual Assistant responsible for ensuring that Amazon customers have a positive experience when interacting with the company.
Highly skilled in communication, problem-solving, and customer service. Familiar with Amazon's products and services, as well as the company's policies and procedures.
12 years of experience is Customer Service, Technical Support, Escalations and Complaints Resolution.
Handle 250+ inbound calls per week, answering customer inquiries and resolving issues
Track trends in customer feedback and collaborate with management to determine the root cause of issues
SKILLS
High level of customer experience
Virtual Assistant
Executive Support
Client Relations
Operations Management
Budget Management
Microsoft Excel
Microsoft PowerPoint
CRM
Customer Service
Vendor Relations
Top Skills
Customer Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Office and Administration » Personal Assistant
Experience: 2 - 5 years
Other Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of General Trias, Cavite
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 50
- Influence: 30
- Steadiness: 7
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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