APPOINTMENT SETTER
All Claims Public Adjuster
Florida, United States · Remote
Apr 2024 to Nov 2024
• Conducted outbound calls to business owners to offer free
site inspections for All Claims Public Adjuster in Florida.
• Scheduled appointments with potential clients to discuss their insurance
claims and assess their needs.
• Utilized strong communication skills to effectively convey the benefits of a
free site inspection to potential clients.
• Achieved a high appointment setting rate, contributing to increased client
engagement and business growth.
CUSTOMER SERVICE MANAGER/ADMINISTRATIVE ASSISTANT
Today's Digital Solutions
Texas, United States · Remote
Oct 2012 - Feb 2022
• Managed customer service team, overseeing chat concierge
operations and handling employee scheduling.
• Promoted to junior manager after 1 year, responsible for payroll
administration and team performance.
• Streamlined processes at Today's Digital Solutions, improving efficiency and
customer satisfaction.
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