Fedelita
Experienced Customer Service & Employee Relations Pro
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
College Undergraduate
Last Active
April 3rd, 2025 (2 days ago)
Member Since
September 15th, 2017
Profile Description
Results-driven professional with over 10 years of experience in the BPO and remote work industries, specializing in customer service, quality assurance, team leadership, and employee relations. Proven ability to foster a positive work environment, coach employees, and drive performance improvements. Skilled in handling disputes, managing virtual assistants, and implementing quality standards to enhance customer and business outcomes. Adept at using various tools like Slack, HubSpot,
Let's connect and explore how I can contribute to your team's success!
Top Skills
Other Skills
Customer Support
Experience: Less than 6 months
Office and Administration » Transcription
Experience: Less than 6 months
Marketing » Media Buying
Experience: Less than 6 months
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 144
- DISC
- Dominance: 26
- Influence: 27
- Steadiness: 33
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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