Current Employment Status:
Hired Full Time on Feb 26, 2025
Experienced Virtual Assistant maintains a high level of
professionalism to create an efficient work environment based on the company’s work-at-home guidelines. Well equipped with devices needed for a work-at-home set-up. Has excellent computer literacy, quick-to-learn software for work efficiency, and initiative. Adaptable to any situation, highly motivated, and driven to experience and gain new skills.
Work Experiences:
Assistant Operation Managers (Community Labor Partnership - California)
- Managed Daily Operations
- Creates and manage day-to-day schedules of the tea
- Human Resource management (Hiring, Onboarding and Training)
- Handle Escalation Calls
- Develop data and system for the company
Booking Dispatcher (Customer Agent)
- Worked as the company's head booking agent
- Inbound and Outbound Calls
- Introduce and Explain service to clients
- Book clients for service
- Manage
Customer Service Representative
- Answered customer
- Offered technical support to website members/ subscribers
- Helped subscribers apply for the different memberships offered
- Resolve issues reported by customers
WatchesZon (Gift Time Pte. Ltd.), Singapore - Online Store
- Answered customer
- Checking product availability through CRM software, Amazon and eBay websites
- Helped process product refund, return, and replacement
Online ESL Teacher – Eigox JP and Weblio Philippines Inc.,
-Offer English online tutorials to Japanese, Korean, and Chinese students
- Edit student
- Offer English conversational practice
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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