Virtual Assistant/ Tech Support / Admin Tasks / Real Estate

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

January 1st, 2025 (3 days ago)

Member Since

August 21st, 2017

Profile Description

My 9 years experience working in Technical/Customer Service, and as Virtual Assistant for Real Estate has able to develop myself as an effective critical thinker who addresses customer support issues remarkably. I am level-headed in any stressful situation with well developed skill in interacting with different customers, and I have the ability to learn new procedures quickly and efficiently.
> Techinical Support/ Customer Service Representative
•Answers incoming customer calls and provide assistance for registration, email
creation,
physical line signal testing, modem/filter set-up, browser, tv issues,home landline issues, and modem troubleshooting.
• Interacts and coordinate with other departments to resolve customer issues.
• Test, analyze and clear customer reported trouble.
• Accepts and transacts Billing concerns.
• Educating customer on how our products works.
• Working with integrity
> I have been a TeleSales Representative in an American owned company for few years wherein I do the ff:
• Taking Incoming and Outgoing calls from/to US.
• Selling and Assisting Customers about the company's products
• Upselling products to the Customers when needed.
> I have been a Real Estate
Virtual Assistant for 6 years and can work
on a daily basis.
• Doing Appraisal Reports. 
• Appraisal Research for Comparables.
• Performing outbound calls to US.
• Data Entry, Property Research, Posting Ads on Classified Website Ads, Appointment Set ups. 
• I can assist in updating spreadsheet monthly with rental income, collections etc
• Fill out collection forms and follow up on files
• Calendar and stay on top of maintenance issues
• Prepare leases when needed
• Reply to tenant emails
• Keep deals organized
• Help get investing set up (title companies, buyers, sellers, wholesalers etc)
• Do Facebook posts for clients
> Real Estate Company Secretary cum Receptionist
• answer and transfer telephone calls ; provide information to callers
• take and relay messages
• greet persons entering organization
• deal with queries from the public and customers
• ensures knowledge of staff movements in and out of organization
• general administrative and clerical support
• prepare letters and documents i.e. courier, etc.
• receive and sort mails and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize meetings
• tidy and maintain the reception area
• maintain office stationeries and consumables