Qualification Summary and Technical Skills
College of Information Technology Department Head, ACLC College of Bukidnon, Inc.
Proficient in Oracle PeopleSoft, CRM system
Proficient in various tools, such as Microsoft Office Suite, Google Workspace, , Microsoft Planner, and collaboration platforms like Slack and Zoom.
Part-time IT instructor
Devising and establishing IT policies and systems to support the implementation of strategies set by upper management.
Oversee and prepare faculty roosters
Evaluation of the students
-June 08, 2019 to July 26, 2024
Virtual Assistant, Logistics and Operations Manager, Ballas and Ballas Ltd
Amazon Seller Central
Data Entry
Drop Ship
Slack, hubstaff, Zoom, Ring Central
Amazon Flat file
Amazon Product Listing
Order Fulfillment
Stock Replenishment
FBA/FBM
Helium 10
-April 2018 to May 2019
Virtual Assistant, Matty’s Crafting Joy
Amazon Seller Central
Data Entry
Product Research
-May 2017 to March 2018
Junior Teacher of 51Talk (an online education listed in the New York Stock Exchange)
Teaching English to Chinese kids and Adults online.
- April 2016 to April 2017
Customer Service and Sales Associate - Provisioned excellent Customer Service
CRM system tools that support marketing, sales, and customer service functions and processes.
Attended Customers of the company with pre- and Post Sales inquiries.
Hitting monthly sales target
Attended to Customers' or Subscribers' Remorse while aiming to retain customer trust and loyalty.
Served as back up in charge of PoS system or Checkout.
- P2P Outsourcing (Assigned at Globe Telecom from 2013 – 2015)
Officer in Charge – Globe broadband contractor (Cable Specialist) in Bukidnon- February to July 2013
Order Management – Managed order creation in both mobile and broadband applications.
Received and Processed Broadband Service applications from Clients of Authorized Partner resellers using CRM system.
Handled engagements with Authorized Partner Resellers- Business Staffing Management Inc.,
(Globe Telecom from 2011 – 2012)
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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