Virtual Assistant | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

December 19th, 2024 (6 days ago)

Member Since

August 2nd, 2017

Profile Description

Experienced Appointment Setter | Dispatcher | Customer Support Professional

I am a dedicated and result-oriented professional with over 1.5 years of experience as an Appointment Setter and Dispatcher at Choice Home Warranty Company, where I efficiently managed client appointments, handled scheduling and provided top-notch customer service. I also have experience as a Customer Experience Agent at Upgrade to see actual info, where I developed my skills in customer support and service management.

Key Skills:
**Appointment Setting & Scheduling
**Dispatching & Time Management
**Customer Support (Phone, Email, Chat)
**CRM Systems & Data Entry
**Problem Solving & Conflict Resolution
**Strong Communication & Interpersonal Skills

What I Offer:
** Proven ability to handle high-volume client communications with accuracy and professionalism.
**Experience working in fast-paced environments, delivering efficient service, and meeting KPIs.
**Ability to manage multiple tasks effectively while focusing on customer satisfaction.
**Proficiency in CRM tools and software used in dispatching and appointment setting.

I am looking for a role where I can leverage my experience in customer support, appointment setting, and dispatching to contribute to a company's success and grow professionally.

Let’s connect and see how I can assist your business!