Profile Description
Executive Virtual Assistant | Email Marketing & GoHighLevel Specialist | Expert in Customer Support, Project Management & Content CreationAs a highly experienced Executive Virtual Assistant with specialized expertise in email marketing, GoHighLevel automation, and customer support, I provide tailored solutions that streamline operations and elevate your business processes. My proficiency across key tools, including Mailchimp, GoHighLevel, Canva, Shopify, and various project management platforms like Asana, Monday, and Trello, ensures that your workflows are optimized, client relationships are nurtured, and your business thrives.Core Skills & Expertise:Customer Support: I efficiently manage emails, respond to inquiries, and ensure a high standard of service to support your business's reputation and client satisfaction.Order & Shipping Coordination: I oversee the tracking of shipments and processing of orders to ensure timely and accurate delivery to customers.Project Management: Using tools like Asana, Monday, and Trello, I handle scheduling, task coordination, and resource management to keep projects running smoothly and on schedule.Email Campaigns & Marketing: I create, manage, and optimize email campaigns via Mailchimp and GoHighLevel to increase conversions and build long-term customer relationships.Content Creation: I design visually appealing graphics and engaging social media posts using Canva, ensuring your brand’s voice is clear and compelling across all channels.Video & Training Support: I provide comprehensive video editing, uploading, and the creation of workbooks and training materials to support your internal team and client learning.Report & Data Management: I analyze and review reports to track performance, manage memberships, and provide insights to improve operational efficiency.File Organization: I streamline and organize files in Google Drive and Dropbox, and create SOP documentation to ensure easy access to key resources for your team.Client Relations: I craft outreach emails and ensure ongoing communication with clients to maintain strong relationships and encourage repeat business.Event Support: I offer customer service during live sessions and events, ensuring seamless operations and a positive experience for all attendees.Social Media & Marketing: Skilled in platforms such as Facebook, Instagram, LinkedIn, Twitter, and TikTok, I manage your brand’s social media presence to drive engagement and visibility.E-Commerce & Website Management: I support your Shopify and WordPress stores, ensuring your online business runs smoothly and efficiently.Video & Podcast Management: I handle video editing and podcast management using YouTube, ensuring your content is optimized for engagement and delivered on time.Scheduling & Communication: With tools like Zoom, Calendly, and Voxer, I effectively coordinate schedules and communication, ensuring seamless interactions within your team and with clients.With a commitment to excellence and a solutions-oriented approach, I am dedicated to ensuring that your business runs smoothly, your marketing strategies are effective, and your clients receive exceptional service.
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