General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 8th, 2025 (6 days ago)

Member Since

July 19th, 2017

Profile Description

Hi, I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. I graduated in March 2015 with a Bachelor of Science Major in Human Resource Management at Ateneo De Davao University.

Professional Experience:

Executive Assistant/Operations Manager
-Provided operational support to the CEO, including agent management and task oversight.
-Coordinate with the other members of the executive team.
-Ensured accuracy in expenses and invoices across all branches before processing payments.
-Conducted data entry tasks.
-Prepared and reviewed documents, presentations, and reports.
-Handle confidential information and maintain the highest level of discretion and confidentiality.
-Email and offer services to potential clients
-Participated in staff recruitment and selection processes.
-Utilized QuickBooks for invoicing, accounts payable, accounts receivable and reconciliation, and preparing financial statements
-Supervised both office and remote agents.
-Proficient in data entry tools using Smartsheet, Google Drive, Docs, and Sheet.
-Online calendars and scheduling (Google Calendar & Calendly)
-Utilized Trello, Pipedrive, Monday, Cooper, Asana, and Slack for effective project management

HR
-Manage petty cash and invoices using accounting software to ensure accuracy and compliance with financial procedures.
-Lead recruitment efforts, including job posting, screening candidates, and conducting interviews to attract top talent.
-Administer salary distribution and benefits, ensuring timely and accurate compensation for employees.

Customer Service Skills:
-Handled customer service tasks, including responding to messages, handling issues and complaints, and monitoring and responding to reviews.
-Utilized HubSpot as a CRM tool for customer relationship management.

Lead Generation:
-Proficient in using Google, LinkedIn, and any social media sites for lead generation.
-Familiarity with Sales Navigator.

SEO:
-Worked on local or off-page SEO, managing citations and backlinks.
-Managed social media accounts and three Google My Business listings.
-Daily updates: Q&A and blog posts with Geotagged content.

Booking & Airbnb Property Manager:
-Managing bookings, overseeing guest check-ins and check-outs, coordinating housekeeping and maintenance, handling finances, and promoting the property to enhance occupancy rates.

Graphic Design:
-Used Canva and Adobe Photoshop for graphic design, especially for blog posting and social media.

Social Media Management:
-Managed various social media platforms, including Facebook, Twitter, Instagram, Reddit, LinkedIn, Tiktok, and Youtube.
-Created and managed Facebook groups and pages.
-Familiar with free deal sites and contest promotion sites for increasing traffic.
-Create and manage multiple accounts to enhance brand presence.
-Actively engage with users for for interaction and increase engagement
-Ensuring all posts and comments adhered to the rules and guidelines

Skills:
-Operations Management
-QuickBooks Online
-Recruitment and Selection
-Customer Service (Messagebird)
-Lead Generation (LinkedIn, Google, Sales Navigator)
-SEO (Citations, Backlinks)
-Social Media Management
-Graphic Design (Canva, Adobe Photoshop)
-Project Management (Hubspot, Trello, Pipedrive, Asana, Slack, MS teams, Copper, Monday)
-Sales Navigator (Leadgen)
-MS Office, Google Suite, Smartsheet
-Computer Literate