Executive VA/Social Media Manager/BPO Sr. Product Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 10th, 2025 (2 days ago)

Member Since

July 16th, 2017

Profile Description

Experienced Customer Service Professional & Real Estate Executive Assistant
With over 13 years of diverse expertise in technical support, sales, and customer service within call center environments, I bring a robust skill set to any team. My background encompasses proficient handling of chat, email, and phone support channels, where I've consistently delivered exceptional service and resolved complex issues to ensure customer satisfaction.
Key Skills:
Technical Support: Proficient in troubleshooting technical issues and providing effective solutions to customers across various platforms.
Sales Acumen: Demonstrated ability to identify opportunities, upsell products or services, and drive revenue growth through persuasive communication.
Customer Service Excellence: Committed to delivering outstanding customer experiences by addressing inquiries promptly, empathetically, and efficiently.
Multichannel Support: Skilled in managing communication across chat, email, and phone channels, adept at adapting communication style to suit each medium.Problem Solving: Proven track record of analyzing problems, identifying root causes, and implementing innovative solutions to enhance operational efficiency.
In addition to my extensive call center background, I've also gained valuable experience as a part-time Real Estate Executive Assistant for 2 years. In this role, I provided administrative support to real estate professionals, managing schedules, coordinating appointments, and facilitating client communications with precision and attention to detail.
Combining my solid foundation in customer service with administrative proficiency in the real estate sector, I am equipped to excel in dynamic environments that demand adaptability, collaboration, and a focus on exceeding expectations. Let's connect to explore how my skills can contribute to your team's success.