Mortgage Loan Processor | HR Specialist

• Established and operated an independent property management business during the challenging period of the pandemic. • Successfully converted 31 apartments into exclusive bedspacer accommodations for employees of a prominent Big BPO company, ensuring a secure and comfortable living environment. • Managed day-to-day operations, including overseeing utility bills, maintaining an inventory of cookware, beds, and foams, ensuring a seamless and comfortable living experience for tenants. • Responsible for collating utility bills, verifying expenses, and sending detailed monthly reports to the client (BPO company). • Conducted regular inspections to check for month-to-month damages to the properties, coordinating necessary repairs promptly. • Negotiated and collaborated with individual landlords of some units within the property, offering them tenants while personally handling financial arrangements and meeting the specific needs of the BPO company's employees. • Developed and maintained strong relationships with both tenants and landlords, ensuring a harmonious and cooperative living arrangement. • Implemented cost-effective measures to optimize resources, demonstrating adaptability and problem-solving skills in the face of pandemic-related challenges. • Ensured compliance with safety protocols and facilitated clear communication channels with tenants and the client. • Developed and implemented contracts for each apartment, outlining terms and conditions for both the tenants and the property.

Beyond my industry expertise, I'm familiar with platforms like Salesforce and Vonage, and possess certificates in calendly, correspondence protocol, and calendar management. I'm skilled in Canva, ChatGPT, Monday Morning, and OBS. Proficiency in Microsoft 365, Microsoft Excel (including VLOOKUP and formatting), and a brief role as a media digital officer round out my technical abilities. This includes tasks like website editing, domain creation, Google My Business setup, email address creation, and SEO management.

Beyond my industry expertise, I'm familiar with platforms like Salesforce and Vonage, and possess certificates in calendly, correspondence protocol, and calendar management. I'm skilled in Canva, ChatGPT, Monday Morning, and OBS. Proficiency in Microsoft 365, Microsoft Excel (including VLOOKUP and formatting),PIVOT