Overview
Looking for full-time work (8 hours/day)
at $11.50/hour ($2,024.00/month)
Bachelors degree in Business Management
Last Active
February 13th, 2025 (2 days ago)
Member Since
June 15th, 2017
Profile Description
Offering 12+ years of expertise driving the delivery of outstanding customer service through innovative strategies, customer-centric approaches, and leadership excellence.
An experienced customer service professional and influential leader acknowledged throughout career for accelerating team performance and enhancing customer satisfaction across diverse roles. Motivational management style with a proven history of leading and mentoring teams to achieve exceptional service delivery and operational excellence.
Exemplify keen expertise in CRM systems management, sales funnel optimization, and strategic customer engagement to maximize client retention and revenue growth. Innovative and well-equipped to provide leading-edge solutions, utilizing advanced systems knowledge, including Monday, Zendesk, Gorgias, Thumbtack, Google Voice, HubSpot, and Salesforce.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 10+ years
Have always found opportunities within the customer service ecosystem for the past decade to upsell and close.
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Over 10+ years catering to North American and Australian clients
Customer Support » Customer Service
Experience: 10+ years
Over a decade of client-facing experience providing top quality customer service.
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 5 - 10 years
Have been successful with outbound sales pulling in $3500 per week in revenue from sales outreach strategies.
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 47
- Influence: 29
- Steadiness: 7
- Compliance: 18
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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