I am a nurse-midwife by profession. Currently working as a trainer care coordinator for a US based home health compnay. I have worked in the BPO industry, 2 yrs as a telemarketing officer, then 1 yr as a Customer Support Associate for a telco US account. As a customer support associate, we are handling different concerns regarding their client's billing, some technical concern and other problems and questions they have regarding the service. Past work also includes being a business English trainer which caters to Japanese professionals. I have worked as an
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