I used to work in a BPO industry for almost 9 years. First job was as an agent handling US sale account, appointment setting and offering free subscription upon completion of surveys via phone. Next job was under an Australian-based airline company, handling back office works which includes responding to queries and complaints via
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.