E-Commerce Virtual Assistant / Account Manager / Customer Su

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 24th, 2025 (11 days ago)

Member Since

May 22nd, 2017

Profile Description

I am a detail-oriented and results-driven professional with a proven track record in assisting sales and marketing teams, and I am excited about the opportunity to contribute to your team’s success. Throughout my career, I have played a key role in supporting sales and marketing efforts, offering efficient administrative assistance and strategic coordination within the E-Commerce industry.My expertise in multitasking, communication, and digital tools has allowed me to excel in virtual environments, helping teams achieve smooth and effective operations. Highlights of my qualifications include:Sales Support: I have hands-on experience maintaining CRM databases (FreshDesk, Salesforce, Intercom, and Zendesk), managing leads, and coordinating follow-up activities. By ensuring that all information is accurate and up-to-date, I help streamline sales processes and foster strong customer relationships.Administrative Efficiency: With strong organizational skills and attention to detail, I efficiently manage calendars, schedule appointments, and handle documentation. I prioritize tasks effectively to meet deadlines consistently.Digital Tools Proficiency: I am proficient in using a range of digital tools, including CRM platforms, email marketing systems, and project management tools. My technical skills enable me to quickly adapt to new technologies and Upgrade to see actual infomunication: Clear, timely communication is a core strength of mine. I have experience collaborating with both internal teams and clients, ensuring smooth information flow and alignment with expectations.Additionally, I have assisted a UK-based brand that primarily caters to German clientele via Freshdesk in the dropshipping industry. My professional background spans across platforms such as Shopify, WooCommerce, and eBay, giving me a well-rounded e-commerce perspective.I am proficient with a variety of tools, including:Slack, Hubstaff, Canva, LastPass, Shopify, eBay, Google Suites/Microsoft Office, Google Sheets, Microsoft 365, Calendly, Dropbox, Skype, Google Workspace, Google Calendar, Asana, Freshdesk, Salesforce, Zendesk, Airbnb, Loom, Preset, Stripe, Basecamp.