CSR/VA/Data Entry/Email Marketing/Email Copywriting/SMM

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Undergraduate

Last Active

December 11th, 2024 (5 days ago)

Member Since

May 16th, 2017

Profile Description

Hello!

My name is Upgrade to see actual info, and I am applying for the General Virtual Assistant position. My top three qualifications are my over 2 and a half years of experience as a customer service representative and the other two are my strong attention to detail and my ability to consistently provide accurate results. Our main job description was to accommodate customers' inquiries and concerns via phone, chats and emails.

In the morning, we typically start with checking emails, logging in to the tools, especially the CRM, and reviewing any important updates or handovers from the previous shifts. Throughout the day, we accommodate customers' inquiries and concerns, which can range from simple questions to complex issues. Concerns such as tracking orders, managing subscriptions, cancellations, after-sales concerns, billing adjustments, technical concerns, and many more. This may involve researching knowledge base, internal courses, or collaborating with colleagues. When the shift is about to end, we document the resolutions and potentially prepare reports or feedback.

All in all, my customer service position before does not mean its only for customer service. It also includes data entry, email copywriting, email marketing, appointment setting, and social media management. You should hire me because first, I am a reliable and fast worker.  Second, I have a strong attention to detail and a strong work ethic. Lastly, I am adaptable and optimistic to change. All of these aspects have been proven with certificates and I want to bring my awesomeness to your company.

If you are interested with my services, feel free to reach me out! 

Sincerely,

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