I have been a customer service executive in BPO industry handling US clients for 6 years.I have skills specifically for giving great customer service. I know how to handle disputes, refunds and general inquiries. I have done Quality control tasks as well for 2 years.I gained knowledge on how to monitor calls, give feedback effectively to improve member's performance and do admin works.With my experience, I have developed keen attention to details, being self-directed and work effectively and efficiently.I am looking for a long-term job where I can help build my client's business together.
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