Real Estate Administrative Expert with IT Degree

I possess exceptional customer service skills, honed through years of frontline experience. My approach is characterized by prompt responsiveness, professionalism, and empathy. I excel in actively listening to customer concerns, swiftly addressing their needs, and ensuring their satisfaction. With a proactive attitude and a commitment to exceeding expectations, I consistently strive to deliver high-quality service that fosters positive relationships and enhances the overall customer experience.

My expertise in account management is grounded in meticulous attention to detail and a proactive approach. I excel in maintaining accurate records, analyzing data to identify opportunities, and implementing strategic initiatives to optimize client accounts. With a strong focus on communication and relationship-building, I ensure client needs are met effectively while driving growth and maximizing retention. My proficiency in utilizing Odoo CRM systems underscores my commitment to streamlining processes and delivering results that align with organizational objectives.

I am proficient in MS Excel, with a deep understanding of its functionalities and a keen eye for data analysis. From basic spreadsheet management to complex data manipulation and visualization, I leverage Excel to streamline processes, improve accuracy, and drive informed decision-making. With expertise in formulas, pivot tables, and data validation, I excel in creating dynamic reports and models that facilitate efficient workflows and enhance productivity