Operations, Property & Airbnb Manager | Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $11.20/hour ($1,971.20/month)

Bachelors degree

Last Active

December 31st, 2024 (3 days ago)

Member Since

April 29th, 2017

Profile Description

Property Manager - Balloonbnb
+ Manages daily communications with the guests, vendors and owners via Whatsapp, Outlook, Airbnb, Upgrade to see actual info, Tokeet, Homelike, HVMI
+ Schedules cleaning and maintenance
+ Creates guest manuals for guests via Canva
+ Creates charges, captures payments and processes refunds using Charge Automation
+ Manages guest's calendar via Tokeet
+ Processes upsells for the guests (e.g. Early Check-In, Late Check-Out, Mid-stay Cleans, Pick-up service, etc)

Operations and Customer Experience Manager - Gilson Property Group
+ Created property listings in short-term rental platforms
+ Created guidebooks for guests via Canva
+ Managed car rentals in Turo
+ Created toll fees ledger for the rental cars+ Research vendors for the rental properties

Property Manager | Executive Assistant | Operations Development Manager - URHIP (Ur Home In Philly)
+ Maintains over 100 properties in Philadelphia, PA
+ Manages local remote team who handles guests concerns
+ Coordinating to the President of the company regarding daily updates and urgent concerns
+ Spearheading remote projects 
+ Conducting new hire trainings and upskill trainings
+ Manages team's leave requests, payroll, incentives, overtime requests, etc. 

AirBnB Property Manager - HostlyBnB 
+ Maintains over 60 properties in Chicago, IL
+ Assists guests daily concerns (requests, repairs)
+ Assists vendors (on site property manager, handymen, cleaners) daily concerns
+ Processes reservation requests on other platforms such as Home Away, VRBO and Upgrade to see actual info
+ Processes reservation payments and editing reservation details using Vreasy
+ Creates schedules for cleaners and on site property manager
+ Processes repairs request using Becovic and Cagan website
+ Edits and updates online listings using Vreasy
+ Uploads videos on YouTube for self-help processes
+ Processes daily admin tasks (check-in/check-out time, maintenance issues, cleaning schedules)

Property Manager on rental properties in MD. - A. Management 
+ Maintains 9 properties remotely
+ Assists potential tenants inquiry for available houses for long term occupancy and Airbnb bookings
+ Assists current tenants concerns (rent charges, house repairs, etc)
+ Hires local vendors for property maintenance (handyman, electrician, plumber, cleaner etc.)
+ Processes payments for vendors (Paypal, Square, Over-the-phone and check by mail payments)
+ Processes paper works for city requirements
+ Processes documentation of repairs (cost, vendors, compilation of proof)
+ Purchases appliances, furniture and other requests from tenants