Clariza

Virtual Assitant or Customer service support

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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

November 8th, 2024 (today)

Member Since

April 23rd, 2017

Profile Description

Bachelor's Degree in Commerce with a specialization in Marketing obtained in 2013.Worked as a Trade Marketing Assistant at Pepsi-Cola Products Philippines Inc. (PCPPI), gaining experience in:- Meticulous file management.- Orchestrating intricate marketing strategies for various events.- Developed organizational prowess and accountability within five months.
Transitioned to Sutherland Global Services, a BPO company based in Pili, Camarines Sur, as a Customer Service Representative:- Enhanced technological acumen, especially with Microsoft applications.- Fostered linguistic proficiency.- Contributed significantly to various accounts over a three-year tenure, including: **Assisting US customers with TurboTax filings. **Providing comprehensive technical support for complex financial software.- Expanded problem-solving skills and agility in delivering effective solutions.
Demonstrated resilience and commitment to continuous learning throughout career: - Thrive under pressure and excel in autonomous environments. - Proactive approach to seeking clarification and refining performance.
Confident in the ability to add value to business endeavors through diverse skill set and unwavering work ethic.

Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

I had extensive training in managing platforms or tools in managing orders.

Customer Support

Experience: 10+ years

Office and Administration » Data Entry

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Marketing » Social Media Management » Facebook marketing

Customer Support » Phone Support

Experience: 2 - 5 years

Office and Administration » Translation

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
32
Gender
Female
Website
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Address
Pili, Camarines Sur
Tests Taken
IQ
Score:  96
DISC
Dominance: 45%
Influence: 31%
Steadiness: 16%
Compliance: 7%
English
B2(Upper Intermediate)
Uploaded ID
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