I am a reliable, trustworthy, hardworking, and patient individual with over 8 years of experience as a Customer Service Representative and a virtual assistant for more than 3 years. I gain my expertise by working on different accounts or tasks. I worked as a drive-thru remote order taker in the Philippines, but our customers were from the USA. I also worked as an appointment setter for 2 different accounts, one in an Australian account and the other in a European account. I worked as a customer care specialist for a US Visa for the Philippines. Lastly, I have been a Virtual assistant for more than 3 years in a healthcare company doing voice and non-voice task/s.
I am excellent at communicating with different types of customers since I was trained to listen, understand, and resolve why they are calling. I am also a great multitasker since this is part of the training to be the best customer service agent.
I am honest, I will advise you right away if I can finish the job on time or not but normally, I am always able to finish the tasks given to me ahead of time. I am a team player but I can work independently without any issues.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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