Current Employment Status:
Hired Full Time on Sep 9, 2023

Melisa

Customer Service Relation Specialist | E-Commerce VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

October 8th, 2024 (yesterday)

Member Since

April 4th, 2017

Profile Description

Customer Service Skills: Responded promptly and answered/resolved customer inquiries and complaints.
Investigated and resolved service issues and or product problems.
Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.
Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.
Supplied customers with written responses and information and followed up on customer communications.

Top Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Marketing » Telemarketing

SEO

Customer Support » Email Support

Office and Administration » Transcription

Advertising » Amazon Ads

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Travel Planning

Basic Information

Age
32
Gender
Female
Website
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Address
Tiaong Quezon, 4A
Tests Taken
IQ
Score:  112
DISC
Dominance: 32%
Influence: 9%
Steadiness: 38%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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