Current Employment Status:
Hired Full Time on Sep 9, 2023
Customer Service Skills: Responded promptly and answered/resolved customer inquiries and complaints.
Investigated and resolved service issues and or product problems.
Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.
Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.
Supplied customers with written responses and information and followed up on customer communications.
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