Customer Service Representative | General Virtual Assistance

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

February 21st, 2025 (5 days ago)

Member Since

March 28th, 2017

Profile Description

With over 7 years of experience delivering exceptional customer service, here's what I offer to clients in and outside of onlinejobs.ph:

-Customer Service (Email, Phone, Chat, & Text) 
-Schedule Management 
-Appointment Setting 
-Inbox Management 
-Cold Calling 
-Lead Generation 
-Canva Design 
-Web Research 
-Data Entry 
-Data Scraping 
-Lead Sourcing
-List Building

Over the course of my experience, I've had the opportunity to work with diverse industries, including:

Telecommunications - with companies like AT&T and Verizon.
Ecommerce - with platforms such as Upgrade to see actual info.
Education - for an EMT/CPR/First Aid school.
Fitness - with a Pilates and Yoga gym. 

More than just my experience, here’s why you should hire me:

Reliable – You can count on me to be present and on the dot daily, have a stable internet and power connection, and be consistent in my performance.

Eager to Learn – If something is unclear or new to me, I take initiative to research it through Google, YouTube, or even Facebook. If you teach me your ways, I will commit to learning your methods. If I do wrong, I listen to feedback and adapt quickly to improve.

Great Communicator – I communicate in a straightforward, concise manner, respond promptly, and ensure that all issues are resolved efficiently on the first contact.

Determined & Persistent – I am committed to providing a positive customer or client experience, continuously striving for excellence and working diligently to deliver the best results.

Tools I know:
Shopify
Slack
BrightPearl
Fresh Desk, Chat, & Call
Upgrade to see actual info
LiveChat
RingCentral
Connecteam
Gymdesk
Moodle
Roundcube 
Webmail
G-Suite Tools (Google Sheet, Docs, and etc.)
Zoom
Microsoft Office
Canva
Light Kajabi (Funnel Design)