----Quality Control Specialist - Web---
Transitioned to a new pioneering department for quality standard checker of project performance and deliverables.
* Maintaining the approved standard of website quality
* Ensuring development protocols are correctly implemented
* Monitoring budget spent of the project from its allotted time
* Inspect and test the functionality of the website flow
* Report and discuss the issues detected on websites
* Discard/Reject the project not meeting the specification/standards
---WordPress Project Manager (½ Year)---
Absorb to another department (Developers) as WordPress Project Manager. In charge of the website project from start to finish. Gathering requirements from the client and breaking them into manageable tasks. Tracking and updating the project status to client and management.
* Developing a focused and well-organized team.
* Ensuring there’s a clear and realistic project plan.
* Monitoring your teams progress against that plan.
* Identifying and managing project risks.
* Controlling project changes.
* Follow the scope of an online project that goes from the proposal stage, to the technical work up, and finally to the delivery of the web product.
* Participate in the initial conception stage along with a client in order to better meet the needs of the customer and to translate those expectations to employees.
* Design solutions for customer problems related to online commerce, corporate identity or other website presence issues.
* Lead the design process of a website by working with a team of graphic designers, writers and web developers.
* Work to find and solve any problems with the function of a web project by implementing testing processes and working with technical staff in order to address any issues.
* Supervise a team of web professionals by developing effective training procedures, appropriate task assignments, positive customer experiences and top quality control processes.
* Aim to meet all project goals within the specified budget of the client and the organization; adjust practices to reflect cost saving measures.
--Digital Marketing (Social Media marketing (May 2016 – Feb 2017)---
* Crafting, building and running online Ad campaigns
* Experience handling APAC Markets (mainly Philippines, Malaysia, Indonesia)
* Social Media Marketing - running
* Social Media Market Postings/Boosting via
* Hootsuite Scheduling for Daily Social Media Posting
* Social Media Conversion Ads * Social Media Adverts
* Graphic Content creation (posting, banners and etc.)
* Editorial Calendar for weekly post
* Social Media Stats Reporting
* Banner Ads/ Infographics Design
---Business Development Specialist (Dec 2015 – April
* Answering inbound and outbound for call possible for quires and potential customers * Assist clients in getting business strategies online
* Assist client on their account profiles and business markets
* Proposing our products in online
* Helping client in terms of creating website
* Customer service
-----------------------------FREELANCE EXPERIENCE--------------------------------------
HEYMED SUPPLIES - MEDICAL SUPPLIES - (CSR VIRTUAL ASSISTANT )
- Outbound calls
- Chat Support
- Customer inquiries (medical supply needs)
- Purchase Order
- Store Inventory'
- Handle store social media account (promotion and discounts)
- Customer service (All scope)
- Sending proposals through
Rush street Pizza (VIRTUAL ASSISTANT (VOIP)
- Answering inbound calls in accepting orders online
- Assist store inquiriesOnline cashier
- Store Inventory
- Handle store social media account (promotion and discounts)
- Customer service:
Significa Short Sales (Real Estate) EXCUTIVE ASSISTANT
- Building content calendars and scheduling/publishing content
-Community management (replying to comments and messages, flagging issues to other teams)
- Creating and/or curating content (Designing or modifying graphics,editing videos, finding UGC content, and contributing to editorial content)
Other Jobs:
- Freelancer (Operation Support, Admin Support, Social Media Marketing)
-Graphic Artist (Logo, Banner, Cover Photo , Product Designing)
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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