Stephen

Business Development Manager / Sales Executive Manager

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Overview

Looking for full-time work (8 hours/day)

at $9.80/hour ($1,724.80/month)

College Level

Last Active

January 31st, 2025 (18 days ago)

Member Since

March 11th, 2017

Profile Description

Coconut VA - Executive Assistant (Sales Development Representative)
- Setting up Appointments for our Accounts Managers to close
- Outbound Calling (Warm/Cold)
- Initial Meeting with potential partners
- Email marketing
- LinkedIn Outreach
- B2B Sales
- Process Building for Start-ups
- LinkedIn Postings to gain organic clients
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
Virtual Athletics League – Executive Assistant (Business Development Manager)
- Ensure all sales operations are carried on in an appropriate, cost-effective way- Appointment Setting
- Email Marketing
- B2B Sales (Partnerships)
- Email Management
- Setting up Appointment- Find ways to increase the quality of customer service and sales- Setting up Appointments for the CEO
- Calendar Management

Appliance Factory and Mattress Kingdom – Executive Assistant to the CEO- Executive assistant to the CEO to recruit physical employees
- Initial interview to Final Interview Conductor
- Initial Screening Applicants for the Interview Phase
- Conduct Assessments and Reviewing them for the next stage
- Calling applicants to Screen
- Emailing Applicants to Screen
Improv Learning - Business Development Manager
Freelance (Improv Learning)
- Handling VIP client’s admin tasks
- Email Management
- Reservations
- Reports and analytics
- B2B sales and account management
- Handling a Team that does outbound calls for the Sales Pipelines
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service

KMC - Operations Manager (Consultant)- Handles a team of team leaders, customer service representatives and salesrepresentatives
- Building systematic process structures for the start-up client- Building quality analytic structures- Producing data through WBR and MBR meetings with the client- Process Improvement plans- Coaching team leaders how to build their goal and how to hit them- Reporting all issues with tools and discuss it with the client- Ensure all operations are carried on in an appropriate, cost-effective way- Improve operational management systems, processes and best practices- Help the organization’s processes remain legally compliant- Help the organization’s processes remain legally compliant- Formulate strategic and operational objectives- Examine financial data and use them to improve profitability- Manage budgets and forecasts- Perform quality controls and monitor production KPIs- Recruit, train and supervise staff- Find ways to increase quality of customer service
Instacart - 24-7 Intouch – Supervisor
- Set goals for performance and deadlines in ways that comply with company’s plans andvision and communicate them to subordinates
- Organize workflow and ensure that employees understand their duties or delegated tasks- Monitor employee productivity and provide constructive feedback and coaching- Receive complaints and resolve problems- Maintain timekeeping and personnel records- Pass on information from upper management to employees and vice versa- Prepare and submit performance reports- DUpgrade to see actual info on reward and promotion based on performance- Hire and train new employees- Ensure adherence to legal and company policies and procedures and undertake disciplinaryactions if the need arises

Origin Energy – Accenture- Collection Specialist
- Monitor accounts to identify outstanding debts- Investigate historical data for each debt or bill- Take actions to encourage timely debt payments- Process payments and refunds- Resolve billing and customer credit issues- Update account status records and collection efforts
KeyBank - Concentrix - Collections Specialist
- Monitor accounts to identify outstanding debts- Investigate historical data for each debt or bill- Find and contact clients to ask about their overdue payments- Take actions to encourage timely debt payments- Process payments and refunds- Resolve billing and customer credit issues- Update account status records and collection efforts- Report on collection activity and accounts receivable status
Hawaiian Airlines – Teleperformance - Travel Specialist
- Manage large amounts of incoming phone calls- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open andinteractive communication
- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the timelimits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers

Basic Information

Age
34
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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