I have been working in the BPO industry for nine years which exposed me to customers outside the Philippines like the US, Australia, UK, and Singapore. I can say that I am very good at providing excellent customer service to the people who are in need of help with our products and services. I don't have experience working as a Virtual Assistant but I previously worked as an Executive Secretary here in the Philippines, I am very much willing to learn everything to help my future client and be a contributor to his/her business. I know how to negotiate and of course, I can work under pressure with minimum supervision. I am familiar with applications in CRM like Zendesk, Felix, Apollo, and Salesforce. I am also familiar with using softphones like Avaya, Talkdesk, and WDE. I have a knowledge in using Google sheet, suit, and Microsfot Applications.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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