My background includes customer service, appointment setting and cold calling within both call-center and home-based environments. I have a great deal of work experience with the following roles:
-phone and
appointment setter
-cold caller/telemarketer
-B2B marketer
-data entry clerk
-chat support
-customer service representative
I consistently meet my call and
In addition to this, I have gained skills like multitasking; that involves entering notes and other relevant data while taking in and/or placing calls. I am also certified with a typing speed of 40 wpm. On the other hand, I have learned some incredible techniques on handling inbound/outbound calls, composing and sending out personalized or bulk
I also bring to the table strong computer and software proficiency in MS Office (Word, Excel, PowerPoint, Outlook), CRM database/software and navigating Google apps.
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