Ethyl

Virtual Assistant/ Customer Service/Support Representative

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (12 hours/day)

at $6.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 22nd, 2025 (2 days ago)

Member Since

February 27th, 2017

Profile Description

I've been a customer support agent and an online customer service representative who answers incoming calls from customers and supporting them with their inquiries and needs. I also do outgoing calls to customers to gather specific information. I strongly believe that providing excellent customer service is where I am most experienced in.
I can process orders, check fulfillment status, process refunds, and RMAs, answer calls, chats, and emails; and resolve tickets. I am also very keen and attentive to details.
I am fluent in the English language. I can speak with little to no accent, can write and reply to customers efficiently. I can support customers through phone, chats, and emails. And if needed (and required), I call customers to verify certain information or gather additional information from them.
I am friendly, motivated, dedicated, and passionate about my work. I love what I do and I always do my best to meet my client's goals and expectations.
I can work on my own with less supervision and I can easily learn new skill sets.