Amazon Specialist / Amazon Generalist

I am responsible for creating engaging, persuasive, and informative written content that aligns with a company’s goals and branding. This role typically involves writing for various media platforms, including websites, advertisements, social media, brochures, and product descriptions, with the aim of capturing the audience's attention and driving action.

I am ensuring client's organization's processes and practices are ethical both socially and environmentally. I will ensure that the company reduces and avoids damaging effects on the environment from business behaviors, always promoting a sustainable approach.

By offering self-service solutions for listing products, resolving problems, and expediting sales, I am assisting selling partners and clients in reaching customers worldwide. We provide our selling partners with a unique blend of personalized support and technological solutions, adapted to their specific stage in the customer journey. In addition, I'm in charge of giving Selling Partners and Clients on the Amazon platform accurate and timely operational support.

I am responsible for creating, executing, and optimizing email marketing campaigns that engage customers, drive conversions, and build brand loyalty. This role involves segmenting email lists, writing compelling email copy, analyzing performance metrics, and continuously improving email strategies to ensure the effectiveness of campaigns.

I am responsible for improving the performance, usability, and overall success of a product after it has been developed and launched. This role involves analyzing user feedback, performance metrics, and market data to identify areas for improvement and ensure that the product continues to meet customer needs and business objectives. The goal is to enhance user experience, increase customer satisfaction, and drive product growth.

I am analyzing the cost of goods, Amazon fees, and potential profit margins to determine the viability of selling a particular product. This assessment involves a meticulous evaluation of costs, pricing, and the potential for profitability.

I am responsible for creating visually appealing and effective designs for digital and print media. This role involves collaborating with marketing, branding, and product teams to deliver designs that communicate messages clearly and align with the company’s goals, while maintaining consistency with its brand identity.

I am responsible for producing and managing creative content across various social media platforms to engage audiences, increase brand awareness, and drive traffic to company websites. This role involves brainstorming, creating, and editing multimedia content (such as text, images, videos, and graphics), as well as staying on top of current trends and aligning content strategies with business objectives.

I am responsible for providing assistance and troubleshooting to customers or end-users experiencing technical issues with products or services. This role requires a deep understanding of the company's products, strong problem-solving abilities, and excellent communication skills to deliver timely and efficient support.

I am responsible for identifying and developing new business opportunities by generating high-quality leads for the sales team. This role involves researching potential clients, utilizing various marketing techniques, and nurturing relationships to drive business growth. The goal is to build a robust pipeline of qualified leads that contribute to the company’s revenue goals.

I am responsible for interacting with customers to provide assistance, resolve issues, and ensure a positive customer experience. This role involves answering inquiries, addressing complaints, processing orders, and providing general product or service information. The goal is to maintain customer satisfaction and loyalty by delivering prompt, efficient, and friendly service.