Customer Service Email Support Administrative Shopify Expert

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

April 2nd, 2025 (5 days ago)

Member Since

February 24th, 2017

Profile Description

Highly Experienced E-commerce Manager & Administrative Assistant | Shopify Expert | Customer Support Specialist | Dropshipping Professional | Virtual Assistant with Social Media & FB Ads Assistance

As a highly skilled E-commerce Manager and Administrative Assistant, I specialize in delivering comprehensive solutions that streamline operations and drive business success. With a proven track record in dropshipping, I have hands-on experience managing Shopify stores, providing top-tier customer support, and handling a wide array of administrative tasks efficiently.

Administrative Excellence & E-commerce Solutions: I excel in providing administrative support that ensures seamless operations. From task coordination and inventory management to crafting relevant Standard Operating Procedures (SOPs), I bring exceptional organizational skills to every project.

Expert Customer Support: With a commitment to delivering outstanding customer service, I have extensive experience using platforms like ReAmaze, Freshdesk, and Zendesk. My customer support expertise extends to regions including the Netherlands, Germany, Norway, and the UK, where I’ve built strong relationships by understanding and meeting regional preferences.

My Proven Expertise Includes: 
+ E-commerce & Shopify Management: Product research, listing creation, and inventory management. 
+ Dropshipping & Order Fulfillment: Efficient purchase orders, logistics, and supplier collaborations.
+ Customer Service Support: Handling returns, cancellations, refunds, and disputes via PayPal and Klarna.
+ Product Descriptions & Listings: Creating compelling product pages, catalogs, and descriptions that drive sales.
+ Social Media & Marketing: Managing social media platforms, email marketing, and Facebook Ads campaigns.
+ Tools & Software Proficiency: Skilled in Canva, Slack, Skype, WhatsApp, Teams, Trello, and ClickUp.
+ Email & File Management: Expertise in managing professional communications and file systems.
+ Content Creation: Writing blog content and building informative SOPs.
+ Quick Learner & Adaptable:I’m a fast learner, eager to master new technologies and tools. 

Given the opportunity, I am confident in my ability to rapidly expand my skill set and become a valuable asset to your team. Let’s Connect!

I’m passionate about sharing my expertise, comprehensive skills, knowledge and contributing to your company’s long term success. If you’re looking for a dedicated, knowledgeable, and versatile professional, I’m ready to collaborate and help your business thrive!