I am a dedicated and hard working Customer Service Representative for 3 years and Technical Support with sales for 3 years. I have skills in active listening, problem-solving , building connection and provides excellent service to my customers. I am Highly Organized and goal Oriented
Person. I am Committed to provide efficient and effective Customer
Support.
I am Aiming to utilized my problem solving skills and dedicated
work ethics to effectively meet the demands of your organization.
Experience: 2 - 5 years
I have been a Technical support for internet service, cable, mobile phones, tablets and watches. I provide technical assistance through phone calls, emails and chat. Assist customers with troubleshooting problems, providing solutions and ensure customer satisfaction. My problem-solving skills and strong communication are my strengths I used to deliver excellent customer service.
Experience: 2 - 5 years
I have been a Customer Service for 6 years and I have assisted different types of customer. I always listen actively, acknowledge concern, empathize with the customer and Build connection. I resolve customer concerns and always provide excellent customer service.
With my previous experience as Sales Representative I promote and sell products like internet service, Home protection plan, cable plan, mobile phones, tablets, watches and plans for the devices. For me to be able to close a sale, I identify the needs of my customer, I build connection and present the value of the product and what the customer can benefit in getting the product.
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